Calls For Luas Commuters To Enjoy ‘Frozen Fares’ For One Year Following Service Issues

There's calls for Luas operator Transdev to freeze fares for 'at least one year' after the tram faced criticism for recent service issues. 

Dublin Live reports that Fine Gael Senator Neale Richmond called the level of service in recent months "appalling".

Senator Richmond said: “Over the past number of months, the roughly 100,000 daily Luas users have had to put up with an appalling level of service.

“Delays, stoppages, overcrowding and a plethora of other disruptions have left commuters understandably vexed, with minimal sympathy from Luas operators Transdev.

“Things had got so bad that many commuters on the green line were forced to take the Luas a number of stops out of town in the mornings in order to guarantee they would get on a tram heading into the city centre."

Delays and overcrowding have frustrated commuters since the opening of the new Green line 

Up to 20 minutes delay on Green line south bound services due to tram fault at Dawson

— Luas (@Luas) May 3, 2018

Delays to Green Line services between St Stephen's Green and Broombridge due to technical fault. Apologies for any inconvenience caused.

— Luas (@Luas) May 5, 2018

#LUAS #Greenline running with delays of between 10-20 minutes due a points issue on O'Connell St. Please accept our apologies.

— Luas (@Luas) May 3, 2018

Senator Richmond added that passengers are questioning the "already quite high" fares.

“Longer trams and changes to the frequency have started to alleviate some of the problems but the service is still wanting.

“As it stands, Luas fares are already quite high and that has been tolerable in return for a decent level of service. The past number of months has left many regular Luas users questioning if the poor service merited such fares.

“It seems only right therefore that commuters should be shown a level of respect and understanding from Luas for having to put up with such poor service. I am calling on Luas operators Transdev to undertake to freeze fares for at least the next 12 months.”

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